IQ Cent
IQ Cent

IQ Cent Privacy Policy

This document outlines how IQ Cent collects, processes, and protects user personal data.

1. Introduction

This Privacy Policy describes how IQ Cent, operated by Wave Makers Ltd., collects, processes, stores, and protects personal data provided by users who access or use the trading services of the platform. This document applies to all individuals who register an account, submit inquiries, or otherwise interact with the service.

By using the service, you acknowledge that you have read and understood the terms set out in this Privacy Policy. If you do not agree with any part of this document, you should discontinue use of the services immediately.

Wave Makers Ltd. is registered at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960, registration number 103581. References in this document to “the company”, “the platform” or “the service” refer to IQ Cent and Wave Makers Ltd. as the data controller.

2. Scope of This Policy

This Privacy Policy applies to:

  • Personal data submitted during account registration
  • Data collected through use of the trading services
  • Communications sent to or received from the support team
  • Data collected through technical means such as cookies, log files, and session data

This Policy does not apply to third-party websites, services, or platforms that may be linked from the environment of the service. The company is not responsible for the privacy practices of any third party.

3. Data Collected

3.1 Data Provided Directly by Users

When a user registers or interacts with the services, the following categories of personal data may be collected:

  • Identity data: full name, date of birth, nationality
  • Contact data: email address, phone number, residential address
  • Verification data: government-issued identification documents, proof of address documents
  • Financial data: payment details submitted in connection with account funding or withdrawal requests
  • Communication data: messages and correspondence sent to the support team at tech@iqcent.com

3.2 Data Collected Automatically

When a user accesses the services, certain technical data is collected automatically, including:

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Session duration and pages accessed
  • Referring URLs

This data is used for security monitoring, fraud prevention, and improvement of the service. It is not used to identify a specific individual unless it is combined with other data already held.

Personal data is processed on the following legal grounds:

  • Contractual necessity: processing required to fulfil obligations under the account agreement entered into by the user and the company
  • Legal obligation: processing required to comply with applicable anti-money laundering, identity verification, and record-keeping requirements
  • Legitimate interests: processing required to maintain the security and integrity of the services, detect fraud, and manage operational risk
  • Consent: processing based on explicit consent given by the user for specific purposes, such as certain service-related communications

5. Use of Personal Data

Collected personal data is used for the following purposes:

  • Account creation, verification, and ongoing account management
  • Processing of transactions and maintenance of accurate account records
  • Handling and responding to support requests submitted via email or other contact channels
  • Identity and document verification in accordance with internal compliance procedures
  • Detection and prevention of fraudulent activity, unauthorized access, and other security threats
  • Fulfilment of legal or regulatory obligations applicable to the operations of the company

Personal data is not sold, rented, or traded to third parties for marketing purposes.

6. Data Sharing

Personal data may be shared with the following categories of recipients:

  • Service providers and technical partners that assist in operating the technical infrastructure, subject to confidentiality obligations
  • Identity verification and compliance service providers engaged to support verification procedures
  • Legal and regulatory authorities where disclosure is required by applicable law, regulation, or court order
  • Successor entities in the event of a corporate restructuring, merger, or acquisition

Any third party that receives personal data is required to handle it in a manner consistent with this Privacy Policy and with applicable data protection standards.

7. Data Security

Technical and organizational measures are applied to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission using SSL protocols and access controls limiting availability of personal data to authorized personnel only.

No method of electronic transmission or storage is entirely secure. Users are responsible for maintaining the confidentiality of their account credentials and for notifying the support team promptly at tech@iqcent.com if unauthorized access to an account is suspected.

8. Data Retention

Personal data is retained for as long as the user account remains active and for a period thereafter as required by legal and compliance obligations. The specific retention period depends on the category of data and the applicable legal requirements in the jurisdiction governing the operations of the company.

When data is no longer required, reasonable steps are taken to delete or anonymize it in a secure manner.

9. User Rights Regarding Personal Data

Subject to applicable law, users may have the following rights in relation to their personal data:

  • Right of access to personal data held about the user
  • Right to request correction of inaccurate or incomplete data
  • Right to request deletion of personal data, subject to legal retention obligations of the company
  • Right to object to or request restriction of certain types of processing
  • Right to withdraw consent where processing is based on consent

To exercise any of these rights, a written request should be submitted to the support team at tech@iqcent.com. A response will be provided within a reasonable timeframe, and identity verification may be required before a request is processed.

Requests for data deletion submitted through available channels will be handled in accordance with internal data management procedures and applicable legal requirements.

10. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to support the technical operation of the services. Cookies may be used to maintain session continuity, recognize returning users, and collect aggregate usage statistics.

Browser settings may be configured to refuse cookies or to alert the user when cookies are being sent. Disabling cookies may affect the functionality of certain parts of the services.

11. Users in Pakistan

This Privacy Policy applies to users accessing the services from Pakistan. The company does not make representations regarding the compliance of its data practices with any specific Pakistani data protection legislation. Users in Pakistan are advised to review this Policy carefully before submitting personal data and to contact the support team in case of questions.

For inquiries related to this Privacy Policy, users may contact:

Email: tech@iqcent.com
Phone: +380 97 896 3935

12. Changes to This Privacy Policy

The company reserves the right to update or modify this Privacy Policy at any time. Changes will be published on the official website. Continued use of the services following the publication of changes constitutes acceptance of the revised Policy.

Users are advised to review this document periodically to remain informed about the handling of personal data.